Refund Policy
Refund and Return Policy
1. Digital Product Delivery
My Journey by Adam is a digital e-book. Upon successful purchase, customers receive an automated download link. Because this is a digital file, the product is considered "opened" and "used" immediately upon delivery.
2. Satisfaction Guarantee
We believe in the value of the experiences shared in My Journey by Adam. If you feel the content does not meet the educational expectations described on our website, we offer a 14-day money-back guarantee.
3. How to Request a Refund
To request a refund, please email adam@enduranceauthor.com within 14 days of your purchase. Please include:
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Your full name
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Your order number/confirmation email
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A brief note explaining why the book was not a fit for you (this helps us improve our future editions).
4. Processing Your Refund
Once your request is received, we will process the refund to your original payment method (Credit Card, PayPal, etc.) within 5 to 7 business days. Please note that your bank or financial institution may take additional time to post the credit to your account.
5. Technical Support
If you have any trouble downloading My Journey by Adam, please reach out to us immediately at the email address above. We will ensure a copy is delivered to you via an alternative method if the automated system fails.